We are here to help
Reach telebirr support through any of our convenient channels below.
Self support?
Chat on Ardi to get quick assistance!
Steps to start chat!
- 1. Click on Icon buubling on bottom right corner
- 2. Choose telebirr from listed options
- 3. Choose Login as member
- 4.Enter your service number
- 5.Click Send button on right of chat area
- 6.Enter OTP (One time password) you received onservice number
- 7.Enter OTP (One time password) you received onservice number
- 8.Choose your preferred question from the listed options.
- 9.If not listed contact our live agent
Contact through email
Email us
Want to reach us by email?
You can copy our email address below or simply click the button to send us a message directly.
📧 Email: telebirr@ethionet.et
Google Map
Follow our Head Office Location on map
Main Office
